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Quality Promise





Luxury That Lasts



Each of our Gweniss bags and accessories have been designed with the ambition of creating elegant, timeless pieces that you will treasure for a lifetime.


Our handbags and straps are made from natural leathers of premium quality. The leather will soften over time, taking on its own distinctive lines and unique character. However, if you care for it properly, the product will stand the test of time - that’s our Gweniss Guarantee. Full instructions for how to care for your Gweniss bag can be found on our Product Care page.


Every Gweniss piece is sold with our craftsmanship Quality Promise. If your bag breaks due to an issue with the standard of quality or craftsmanship, you can return your bag to us and we'll repair or replace it for you*.





*We'll consider a bag to be 'broken' where it is not fit for purpose and the failure is due to an issue with the quality or construction of the bag at the point of sale. Our Quality Promise does not cover normal wear and tear or accidental damage. We are unable to refund international return postage costs for Quality Promise claims.